Purpose & Scope of the Policy

The Title Security Group, LLC, a Puerto Rico limited liability company (“TSG-PR”) and Title Security Group Florida, LLC, a Florida limited liability company (“TSG-FL”), hereinafter “TSG” and its underwriters place the highest priority on the privacy and security of customer’s personal information that may be collected. For this reason, TSG’s systems are protected by industry-standard technologies and best practices to protect your data and our operations. The policies and procedures detailed here apply to transactions and communications made on our website or via any form of communication with TSG, hereinafter “Personal Transaction Information.”

The Information TSG may Collect

In the course of our business, TSG may collect Personal Transaction Information: 1) from you or your authorized representative; 2) about your transaction; and/or 3) from consumer or other reporting agencies. This notice of disclosure regarding TSG’s information collection policies applies to all information collected or submitted on our website.

• IP Addresses and Header Information
  TSG servers, like all those on the World Wide Web, log information site-wide regarding each visitor's IP address and/or domain name. This information is contained in what is called an HTTP Header and is passed to us each time you request a page or image from one of our sites. There is no Personal Transaction Information gathered by us or passed to us by the HTTP header.

• Personal Information
  In general, you can visit us online without telling us who you are or providing us with any information. We do collect personally identifiable information (PII) about consumers, however, through a variety of forms and email links on TSG’s website These resources help you get in touch with us to order products and obtain information, among other things.

• Cookies
  A cookie is a small text file that you may allow us (via your web browser settings) to place on your hard drive. It does not endanger your privacy, your computer, or the personal information stored there. Cookies are perfectly harmless, and no web server on the Internet can retrieve cookie information unless it is the one that put it there.

The Way We Use Information

How does TSG use the information collected?

• IP Addresses and Header Information
  Although the information passed to us in an HTTP header is of a non-personal nature, many of the things we can track are vital to TSG’s ability to bring you a high-quality website that you can enjoy and navigate easily. For example, we may use the information we gather from headers as a temporary identifier to store a visitor's visit history. We may also compile and use the data in the HTTP header and the IP address for marketing and strategic planning purposes.

• Personal Information
  If a visitor emails us regarding an issue, TSG will reply to the email with the intention of providing the information requested by the visitor. If a visitor fills out one of TSG’s forms regarding a question or request for information, we will reply to the request via email or phone. At no time will we sell or use your Personal Transaction Information for any other purpose whatsoever without also providing you an opportunity to opt-out of or otherwise prohibit such unrelated uses. For details of TSG’s policy regarding acceptable uses of visitor email addresses, please see the Customer Email Policy below.

• Cookies
  We may use cookie technology to recognize a returning visitor and maintain the visitor's individual settings, if applicable.

Customer Email Policy

One of the most widely discussed facets of online privacy relates to unsolicited email messages known as SPAM. We do not SPAM customers and recognize that it is a harmful and unwanted nuisance. We may, however, email our customers in response to requests for services and information, in compliance with CAN-SPAM regulations. We may also periodically update TSG’s customers on our products and services.

TSG’s Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. TSG’s security layers include using securely configured routers and firewalls, private networks, centralized authentication, enforced password policies, regular security updates, and host-based virus protection. Periodic penetration tests, routine backups, and the selective use of trusted and verified cloud-based service providers supplement this security stance.

TSG Employees and Your Privacy

We have a well-trained, professional staff that is committed to your satisfaction. Each of TSG’s employees have read and fully understand the implications of this document and are committed to making TSG a safe and customer-friendly place to do business.

TSG’s Partners and Your Privacy -- Third Party Privacy Compliance

We may disclose information to our affiliated companies and unrelated companies as necessary to service your transaction, to protect against fraudulent or criminal activities, when required to do so by law, and as otherwise permitted by law. We do not share any personal information we collect from you with unrelated companies for their own use. Although it is impossible to ensure total compliance with TSG privacy policy by our partners, we are confident that we have taken adequate steps to distinguish ourselves as a responsible company with which you can safely do business.

Links to Other Sites

TSG website provides links to external sites as a convenience to the user. The inclusion of any link does not imply our endorsement of any other company, its site, or the products and services it sells. We are not responsible for the privacy practices or the content of any other website.

TSG Commitment to Children's Privacy

We understand that protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on TSG website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Problems and Liability

If you notify us that you object to the manner in which we have used or protected your personal or commercial information, or if your personal or commercial information is misused, misappropriated, or published by us, then we will take all reasonable commercial measures within TSG control to verify and mitigate the problem, and minimize the probability of its recurrence. This is our sole obligation, and your sole recourse, against us and our shareholders, officers, directors, employees, subsidiaries, and affiliates from problems arising out of TSG use or handling of your information or for lost or corrupted data or information. TSG’s liability for any claims shall not exceed $1,000 in the aggregate.

How to Verify, Correct or Remove Information in TSG Database

You can verify your inclusion in our database or correct factual inaccuracies in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will take reasonable steps to verify your identity before making corrections. We reserve the right, where permitted by law, to charge a reasonable fee to cover the costs incurred in responding to such requests.

You can contact us with a request to be removed from TSG’s database. Although we will protect your personal information from future use, we cannot remove a record of a past transaction.

Consent

Your use of this website constitutes your consent to TSG's collection and use of the information contained in this policy, subject to the terms and conditions set forth above.

Contacting Us

If you have any questions or concerns regarding TSG privacy policies and practices, please contact us.